Good to know

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We are looking forward to a cozy winter season 2021/2022 ...

... with many dear guests
... seeing familiar faces and meeting new acquaintances
... for wonderful winter landscape and time spent in fantastic surroundings
... easy living in relaxed Filzmoos

... AND MUCH MORE!

Good to know!

TO MAKE YOUR HOLIDAY PLANNING EASIER, YOU WILL FIND IMPORTANT INFORMATION HERE

WE ARE OPEN!

Generally applicable rules of conduct since 9th Dezember 2021

The most important things at first glance

To protect our guests and employees, we would like to inform you about the generally applicable rules of conduct. Please follow the instructions of the employees.

Requirement  for your arrival and CheckIn only possible with 2G - IMPOSED or GENESED
THIS APPLIES TO ADULTS AND CHILDREN FROM THE AGE OF 12!

  • Vaccine Certificate
    The following vaccines are recognised: BioNtech/Pfizer, AstraZeneca, Johnson & Johnson, Moderna, and Sinopharm. You are considered "vaccinated" starting on the 22nd day after your first dose, lasting for 3 months. After the second dose, the validity extends for another 6 months. Vaccines that only require one dose are valid from the 22nd day after that dose.
     
  • Proof of Past Infection
    You can enter Austria for 6 months after a SARS-CoV-2 infection. Proof of antibodies is valid for 3 months from the test date.

For all guests who are VACCINATED or GENESED and show the appropriate proof, there will be NO CHANGES!

Children and youth: Children up to the age of 12 years are exempt from the G test requirement and therefore do not have to show a test result. For children and youths between 12 and 15 years (compulsory school age) the following regulation applies:
The Ninja Pass is equated to the 2G proof and is therefore also valid as an access right for hotel and gastronomy as well as cable cars. After completion of the ninth school year and older then 15, young people must also have a 2G certificate in order to be allowed to enter 2G settings.
 

 

Hygiene & Safety

The health of our guests and employees is always the top priority. To ensure this we will do everything necessary to be able to offer you and us the best possible protection. The large size of our hotel and the meiZeit concept enable us to plan well in numerous ways and give our guests a safe and relaxed holiday time with "distance". Strict hygiene regulations were part of our daily business even before the start of the pandemic. Extending these to the applicable regulations is easy for us in regard of maintaining the prescribed distances, as we have more than enough space to accommodate this both in our lounge and on our terrace.

CORONA MEASURES, hygiene and distance regulations in the meiZeit Lodge

  • Our entire team is given intensive training on important hygiene measures
  • The large size of our hotel with 16 rooms and a maximum occupancy of 30 guests enables us to adequately comply with the distance regulations.
  • Our large terrace offers seating for up to 70 guests – so every guest will find their own ‘feel-good’ spot, and will be able to maintain a safe distance from others.
  • Highly effective disinfectants are used to clean the rooms.
  • Between check-out and check-in or the next arrival, the respective room remains free for at least 1 day if possible.
  • Safety-points with disinfectants, disposable gloves and MNS masks are set up throughout the lodge.
  • Handrails, door handles, lift buttons and metal surfaces are generally disinfected several times a day.
  • So that you can continue to enjoy all the advantages of meiZeit, we have summarised some simple but effective rules of hygiene for a "safe" coexistence.
  • This information is posted at reception and in front of the buffet area. In addition, all information can also be found on the digital guest tablets in your room.

Breakfast buffet & cake buffet:

Our breakfast buffet continues to be richly stocked and is available to you with the usual variety and quality. Before entering the buffet area, please disinfect your hands, avoid human traffic jams and keep your distance.
The same rules apply to the afternoon cake buffet! We only take drinks orders at the table. In order to avoid human traffic jams, we ask you to refrain from ordering drinks at the bar. As soon as you have taken your seat, our service staff will be happy to come to you and take your requests.
 

Mouth and nose protection & disinfection

The FFP2 mask responsibility is needed for all generally accessible areas like the skibus, supermarket etc.

Also in the restaurants and hotels: FFP2 must be worn when going to the buffet or toilet or as soon as you leave your seat!
As soon as you sit at the table, the mask can be removed.

Children under the age of 6 don't need a mask.
Children between 6 and 14 years are allowed to wear a normal mask.
For all persons, older than 14 years have to wear a FFP2 Mask. 

Wellness area and sauna

For extra relaxation, we have created a new, spacious wellness area in our hotel.
There are now even more places to relax, all in the familiar meiZeit style. This beautiful wellness area offers a relaxation room, a Finnish sauna, a herbal sauna, infrared relaxation armchairs, lounge chairs and a vitality bar with healthy snacks and fresh drinks.

The use of our wellness can be used without any restriction!

Covid19 - rapid test

If you or a family member show symptoms, there is now the opportunity to carry out a Covid19 rapid test STRAIGHTAWAY in the surgery at Filzmooser BergDoc Florian Zimmermann.
In this way, a corona virus infection can be excluded or confirmed within 15 minutes and you can be sure that you have maybe only caught a cold while hiking.
Please make an appointment at 06453/8577 or by email at ordi@bergdoc-filzmoos.at

 

SPECIAL RULES for  winter 2021/2022

CANCELLATION POLICY

We are particularly sorry that booked holidays are overshadowed by the corona pandemic. This situation is very stressful for everyone and reason enough for us to take one worry off your shoulders now.

FREE CANCELLATION GUARANTEE UP TO 2 DAYS BEFORE ARRIVAL

This year, you can plan and spend your holiday even at short notice. For all bookings in winter 2022 we will waive cancellation fees up to 2 days before arrival.

• If there is a travel warning for the province of Salzburg.
• If the borders with Austria are closed due to Covid-19.
• If you yourself have tested positive for Covid-19. In this case we require the presentation of a positive test result.

Should one of these situations arise, we will cancel your booking free of charge. We will convert the deposit you have already made into a voucher which can be redeemed at any time. 
The deposit will be refunded on request.

 

Details on this contract extension can be found here.
 

 

What happens to my deposit in the event of cancellation?

For existing bookings that are cancelled for Covid-19 reasons (border closure or illness), we are also happy to convert the deposit into a voucher.
This can then be redeemed within 3 years. Of course we will transfer the deposit back at your request if you prefer.

CORONA COUPON

Do you have a bad feeling about travelling and want to postpone your holiday?
Regardless of whether you are sick or not, we will be happy to make it easy for you in summer 2021:
You can convert your reservation into a voucher up to 7 days before arrival.
The voucher is then valid without an expiry date.

Travel cancellation insurance & Corona

We definitely recommend taking out travel (cancellation) insurance!

Travel security is now even more in demand and so we can refer to our insurance partner, the "Europäische 'Reiseversicherung", which is one of the few who also regards a CoVid19 illness as a reason for cancellation.
HERE for information about it. That gives you a better feeling when booking the long-awaited vacation, doesn't it!

 

last but not least ...

Don’t forget one important thing - we are a small, fine lodge hotel in idyllic Filzmoos.
No crowds and no big blocks. No intrusive events and overcrowded hotspots.

You will find many small places in the vicinity of our hotel! There are lovely corners and enough freedom of movement, whether in our Lodge Lounge, on our spacious terrace or in our Filzmoos mountains.

We, as your hosts, do our best to offer you relaxing holidays with the necessary discretion and distance - BUT with a LOT OF HEART!